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Mail Management

From your cPanel main page (http://yourdomain.com/cpanel/), you can fully administer all email functions from the 'Mail' section, including Email Accounts (Delete, Change Quota, Change Password, Configure, Web Mail, Forwarding, Autoresponders, Mailing Lists, MX mail domain changes, and Filtering. Not all important information is included in the cPanel instructions, so you may want to keep this page handy.
   

Setting Up Email Accounts

Creating your own email accounts is easy, but it's important that you read all the information presented here. While setting up email accounts you may notice on cPanel that your domain already has a listing for a default mail account named Main Account. This catch-all mail account has been disabled and must remain disabled, because it causes spam to accumulate on the server, slowing down your website's operation. Therefore, you must create one or more of your own email accounts. To do so, simply:

  1. Click Email Accounts in the Mail Section
  2. Create a new account by filling in the fields shown.
  3. Modify an existing account listed below the Add Account section.

If you plan on receiving and reading your email in a separate program such as Microsoft Outlook (rather than through cPanel), you also will need to set up your newly created mail account in that program. When doing so, use the complete email address as your username. For example, if you create a new account in cPanel named 'john,' the login username that you set up in Outlook will be 'john@yourdomain.com (not just 'john'). Go here for more information on setting up accounts in Outlook and other email programs.

Do NOT set up multiple, separate accounts if multiple email addresses go to one person. INSTEAD... use a 'Forwarder' for additional addresses (see Setting Up Email Forwarders below). That way you don't have to set up multiple accounts in your Outlook, AND you don't have to open up different accounts in your browser to view email in Squirrel Mail.

Setting Up Email Forwarders

Forwarding is an email service in which your email is automatically sent (forwarded) from one or more email addresses to another specified email address. To create a forwarder:

  1. Click Forwarders in the Mail Section
  2. You can add a forwarder of one email address to another (eg: forward you@yourdomain.com to you@hotmail.com
  3. If you have more than one email address you want to forward, you can add a forwarder to have all mail from a particular domain name forward (eg: forward yourdomain.com to you@hotmail.com.

IMPORTANT: NEVER create a Forwarder with the same name as any of your actual email accounts in cPanel (unless you actually go into your webmail on a regular basis, and plan on deleting the emails from there as well as from the forwarded account). Normally, when you use Outlook, it will delete the emails from your server once you've "Received Mail." But if you have both a Forward and an Email Account with the same name, email will build up in cPanel Webmail and never get deleted. You will run out of disk space and slow your email and website.

There are two ways to use Forwarders:

  1. Multiple Email Addresses Going to One Person
    If you have multiple emails that need to come to you (e.g. sales@yourdomain.com and john@yourdomain.com), you do NOT need to set up separate email accounts for both. Instead set up one email account, e.g. john@yourdomain.com, and then set up a forwarder for the other, e.g. sales@yourdomain.com that forwards to john@yourdomain.com.
  2. Forwarding Email From One Host Server to Another
    example: bob@yourdomain.ext is forwarded to another email account set up at AOL, e.g. bob@aol.com.
    Important: When creating forwarders, DO NOT also create a separate email account with that same name. ONLY do one or the other.

Setting Up Send/Receive Mail

Go here for options on sending and receiving email from either your local PC or from the Web.

Please keep in mind that our mailing list feature is technically very basic. If you require a more powerful listserv program, you should probably look elsewhere. We cannot utilize a robust listserv on our web hosting machines without causing the server's overall performance to suffer.

Mail access for your domain won't be available until you point your domain name to our nameservers.

 

Spotlight

What is Mail Management?