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Sending/Reading Email

Using a Mail Client Such as Outlook

  1. In cPanel, go to 'Email Accounts' in the 'Mail' section.
  2. You can see what email accounts you have set up here, along with the option to set up a new account.

  3. Click 'Configure Mail Client' for the account you want to add into your PC mail client

    • Auto-Configure Your PC Email Client:
      You can automatically add your cPanel account(s) into your Outlook, Outlook Express, or Mac Mail local email client. Typically you will use 'POP3 Access'. BUT... if you use this method, you may need to change the Outgoing Mail Server (SMTP) through Outlook from mail.yourdomain.com to the SMTP Server your ISP (Internet Service Provider) lists for use, as many ISP's make you use their Outgoing Mail Server. When you are done, go into your mail client (eg: Outlook) and verify/customize settings noted below.
    • Manual Settings
      The settings are provided in this section. Use the non-SSL settings. Normally you will configure for POP3 if you have Outlook. You may need to change the Outgoing Mail Server (SMTP) through Outlook from mail.yourdomain.com to the SMTP Server your ISP (Internet Service Provider) lists for use, as many ISP's make you use their Outgoing Mail Server.
      If you set up your mail accounts manually through an email program like Outlook, Eudora, or Netscape, or Mac Mail:
  4. Note that the Mail account UserName needs to be the full email address. If you set up 'frank' as your email account, the UserName would be the complete 'frank+yourdomain.com' or  'frank@yourdomain.com'
  5. Incoming POP3 mailserver: "mail.yourdomain.com"
  6. Outgoing SMTP mailserver: You may be able to use "mail.yourdomain.com" but many Internet Service Providers (ISP's) require you to use THEIR SMTP for outgoing mail. Ask their tech department what their outgoing SMTP is.
  7. If you choose in the settings to 'Leave a copy of the message on server' be sure to also say to remove it after a few days. Otherwise your mail account will get overly full, and cause problems.

Web Based Mail

As an alternative, you can read and send mail on the web through SquirrelMail. (Be sure you already have your email accounts set up through cPanel - click here if you need to set up mail accounts.)

To view one specific email account go to:
http://yourdomainname.com/webmail.

  • This is the best method for people who have email accounts set up, but you don't want them to have access to your whole cPanel or your main Account Username / Password. To login, the password will be the custom one that they or you set up for this specific mail account, not the main cPanel password.
  • Be sure the login user name is the full email address. If you set up 'frank' as your email account, the UserName would be the complete 'frank@yourdomain.com'.
  • You will be asked for the password for that specific mail account. This is not the password you have for your main cPanel account (unless you purposely chose the same one). It will be whatever you chose when you set up the mail account.
  • If you forget what your mail account password is, ask your cPanel administrator to you into cPanel and change it for you.

To access all email accounts from one place, use cPanel. This is the best method if you have multiple mail accounts you want to work with at one time. This is advised ONLY for the website owner, as you don't want other people to know your cPanel password or account information.

  • Login to cPanel
  • Click 'Email Accounts' (do NOT click on Webmail) from the 'Mail' section to see all the accounts you have set up.
  • Click on the globe/email icon under 'Access Webmail' for each of the mail accounts you want to use.
  • Enter the password for that specific mail account. This is not the password you have for your main cPanel account (unless you purposely chose the same one). It will be whatever you chose when you set up the mail account.
  • From here you can read your mail using SquirrelMail or configure various features for your email account.
  • If you forget what one of the mail account passwords is, you can change it in the 'Mail Accounts' section of cPanel.

 

 
 Administration


  1. Click on the SquirrelMail image to enter your Webmail Program
  2. Modify your SquirrelMail Options
    Click on 'Options' to change how many messages show up on each page, customize your look, change your personal information, etc.
  3. Deleting/Purging
    Once you delete messages, you MUST also click (Purge) to permanently remove them. To purge:
  • First delete any messages you want from all folders
  • Refresh your browser window, and you will see that (Purge) shows up right next to 'Trash' in the left column.
  • Click on (Purge) to permanently remove all deleted emails. If you do not purge deleted messages they will keep building up and can cause problems.
 

Spotlight

What is a Mail Manager?